Unsatisfactory

It had to happen sometime, more than three years into my little hair bow business and I have had my first quality issue. I am a bit of a stickler for quality. If I order a style of hair bow then I expect each hair bow to be exactly the same as the other, the colours to match the sample and for them to "withstand little fingers and playground play". So far so good... until now. Blame it on the big freeze, temperatures high in the atmosphere (some bows do travel by air) or overnights in the postman's truck but a selection of the hair bows just do not like the cold. Unfortunately when some glue freezes it becomes brittle and no longer does the job. I have had feedback this week that the ribbon on both the Simone and the Charlotte styles was lifting from the clip. Please if you have purchased these styles and you have had a problem, do not hesitate to contact me.

Both these styles will continue to be offered but the faulty product is being replaced. The maker is one of my best when it comes to detail and styling and she quickly rectified the problem when it was brought to our attention.

Feedback is always helpful. Thank you to both Miss Gracie customers who high lighted this problem. The fact that you took the time to email me is greatly appreciated. 

"Hi!"

Miss Gracie's little friend Maddie popped by to say "hi" and brightened up my misty grey morning!

It only takes one...

One little hair bow on top of a birthday gift to a little friend who would never let her mother put anything in her hair. Now the little friend won't dress without it! Her mum has just rung to ask for one more of the same just in case it should get lost. Happy mummy, she is a bit of a Joules fan and "the bow matches everything!" and another happy little Miss Gracie friend.

Twitter

Well that's us! Lil Miss Gracie, myself and Mr M. Lil MG often features in our photos as she is our resident hair bow tester. Thanks to the wonders of Twitter I decided to share a photo of me. This does not mean that my followers on Twitter were begging to see a photo. It is because in my new found joy that is Twitter I have discovered that  my followers and followees actually live in my little world. We coffee, shop and school run in the same places but we wouldn't know each other if we passed on the footpath.

Before I joined Twitter I didn't get the point of it. I only joined, as like the blog, it is considered a marketing tool. Well... let me tell you, it is more that that! As someone who lives for the weekend papers, it is heaven. Little snippets of news constantly streaming in, a network of supportive career and home based mums, recommendations of new books to read, where the best sales are, recipes, who is watching what on TV, traffic updates, weather, celebrity gossip, fashion, parenting tips, craft ideas - It is all there! Yes, it has done what it was meant to regarding marketing Miss Gracie but for me, it is like stopping for a coffee with a large and eclectic group of friends. Someone always has something to say and I can pop into whatever conversation suits my mood and when I am in front of my laptop at 1am it is nice to know their are other crazy mums out there doing the same.

Twitter followers in Sydney, New York or Edinburgh you probably won't bump into me but if you are in South Bucks, say "hi". 

Priorities

A new year and so much to do! First thing on my list is to purchase new bunting for the climbing frame. Yes, my life must be rather blessed if this is top of my "to do" list. Actually it should be action item number 1,726 on the list but... a little break from admin and a visit to Charlotte Macey's moved the action item forward. At the moment when I glance out of the window at cloudy skies and bare trees I see this:

Our once vibrant and much loved gingham bunting has seen too many years. Charlotte's gorgeous bunting should spruce things up a bit and I think the neighbours will appreciate it as well. They did mention, "how long have you had that bunting?" I guess I should take the hint!

Happy 2011!

The first day of the New Year and Miss Gracie is looking ahead. Office tidied today, bows counted and replenishment orders placed. Glad I checked on things because already my new favourite is running low on stock. Blossom is not a bow but the cutest flower. Hand knit then carefully attached to a pinch clip. This gorgeous flower is already a best seller.